Welcome to the WBPDCL Grievance Monitoring System

The Grievance Monitoring System (GMS), is an online computerised system which has been developed with an objective of speedy redress and effective monitoring of the grievances.

Please Lodge your grievance here

You may send a Reminder/Clarification on a past grievance by lodging complaint again mentioning previous complaint number

Please View Status of your grievance

Any Grievance sent by email will not be attended to / entertained.Please lodge your grievance at the website.